In Martinsville, Virginia, a customer service center is expanding its facility and its workforce. According to WSLS-TV, call center operator Fanueil??Incorporated plans to renovate its Martinsville facility and hire more client relations specialists to keep up with consumers’ demands. Fanueil, which supports companies in industries such as healthcare, technology??and transportation, is hoping to continue to succeed by employing local residents.??

“It is exciting to see continued investment in our community, particularly in existing buildings, and to see innovative and adaptive re-uses occurring,” Martinsville Interim City Manager Leon??Towarnicki told the news source.??

Customer service professionals in Pharr, Texas, may also enjoy new employment opportunities in 2013. The Valley Morning Star reports that client management solutions provider Convergys will hire at least 1,000 new representatives at its Pharr call center this year. The company plans to make the positions attractive to job seekers by offering benefits, paid time off, tuition reimbursement and other financial incentives.??

As more call centers add staff members, these firms can provide reliable support to clients around the country. In fact, client relations professionals could find that a wealth of opportunities are available in the customer service industry over the next few years.??

Content provided by executive search organization, MRINetwork.

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