LoginThe call center industry is about to get an infusion of new hires in the western half of the country, as calls for hiring in Colorado and Idaho have led to more than 3,000 open positions.
Xerox announced recent plans to add 300 workers to its call center in Colorado Springs, where it will take on 100 customer care specialists and 200 customer service and technical support specialists, according to the Colorado Springs Gazette.
New hiring from the company comes on top of the 1,200 it already employs in Colorado Springs and another 1,600 employees in other areas of the state. Additionally, 1,000 positions have opened up for what the company calls a "special project" at its Greeley call center. Experts told the news source that hundreds of additional jobs could be added to the site in the future and pay is said to be competitively priced.
Treasure Valley, Idaho is also expected to see new job growth, as a new call center by health and human services company Maximus in the area is expected to hire 1,800 workers for positions ranging from customer service representatives to operations support staff, according to Boise's KIVI TV.