One of the foremost industries in the United States seeing positive employment growth is that of the call center, with hiring up 5 percent in the past 12 months and many jobs centered in Texas, according to the Dallas Morning News.
Approximately 100,000 jobs have been created nationwide in the sector in the past three years as companies move jobs from overseas back to the United States. Thousands of jobs have been added in recent months, including around 5,000 hires by Aegis, 3,200 of which will be located in Texas, and another 750 hires by Novo 1 just south of Dallas/Fort Worth.
There are more call centers in Texas than any other state. Average weekly pay for workers is only about $550, but pay levels have risen almost 17 percent in the last three years while some specialty industries such as on-call pharmacists and automotive warranty employees earn much more than usually expected in the sector.
Another 500 jobs are expected to be added at a Kohl's Department Stores call center. The positions include customer support assistance and full-time and part-time jobs, according to My San Antonio. Kohl's has also been advertising competitive wages and benefits for employees in their job listings.